Privacy Policy
Last updated: 28 July 2026. Hole Lotta Dough respects your privacy and uses personal information only for legitimate business, order and legal purposes.
1. Information we collect
We may collect your name, surname, email address, phone number, delivery or collection address, order details, customisation requests and communications with us. Basic website usage information may also be collected through essential cookies or analytics.
2. How we use information
Information is used to prepare and manage orders, confirm payments, arrange delivery or collection, provide support, prevent fraud, improve the website and meet accounting or legal obligations.
3. Payments
Payments are processed by PayFast. Payment providers handle sensitive payment information under their own security and privacy requirements. Hole Lotta Dough does not store full bank-card details.
4. Service providers
We share only the information reasonably required with providers that help us operate, including PayFast, Fastway Couriers, Framer and our secure hosting, order-storage or email providers. We do not sell personal information.
5. Storage and security
We use reasonable safeguards to protect personal information and retain it only for as long as needed for orders, support, accounting, dispute resolution and legal requirements.
6. Your rights
Subject to applicable law, you may ask to access, correct or delete personal information, or object to certain processing. Requests can be sent to holelottadoughh@gmail.com. You may also raise a concern with South Africa?s Information Regulator.
7. Cookies and external links
The website may use essential cookies and limited analytics needed for operation and performance. Links to external services, social networks and payment or courier providers are governed by those providers? own policies.
8. Updates and contact
We may update this policy when services or legal requirements change. The current version will remain available on this page. For privacy questions, contact holelottadoughh@gmail.com.
Hole Lotta Dough
All rights reserved 2026
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